Account Manager

The Account Manager is responsible for servicing a customer base of 200-250 accounts in geographic territories covering several provinces, including fuel cycle facilities, nuclear power plants, universities, hospitals, research facilities, emergency responders, and private/commercial/government labs. The Account Manager develops strategies to meet monthly sales quotas and acts as a primary point of contact for customers. Core Duties/Responsibilities: Determine key customer accounts in each territory that provide a significant percentage of sales. Responsible for keeping abreast of competitive products, pricing, and strategies. Responsible for selling products, services, and solutions to a customer base. Responsible for meeting sales quotas and providing yearly territory AOP numbers. Establish and execute account management strategies and actions for all accounts. Assisting in developing and implementing sales forecasts, documenting business opportunities, performing sales contract reviews, and reporting sales performance to Management. Acting as the main point of contact for customers. Support the preparation of formal proposals. Providing information to the inside sales and service specialists to respond to customers. Respond to all product questions or concerns from customers. Ability to visit all customer accounts regularly. Ensure ongoing maintenance of relationships and service calls to promote goodwill or to resolve equipment performance problems. Thorough understanding of the product and discussing product needs with customers. Perform product demonstrations and present product offerings and pricing proposals. Continuous training on the Mirion product portfolio Read and understand technical and non-technical documents and contracts related to the sale of products. Participate in trade shows and conferences. Work with purchasing department/authorities for all accounts to understand and be informed of the process, including various federal, state, and local government agencies. Ability to negotiate pricing and offerings with customers. Provide field quotations. Work with inside sales support and technical support teams (ASG, Product Managers, etc.) to develop and submit formal quotations. Attend weekly, monthly, and quarterly meetings as assigned. Maintain PBR. Identify, track, manage, and follow up on sales opportunities. Develop pipeline analysis and reports. Work with ASG for support. Prepare monthly reports. Support internal departments as requested within the sales function. Perform other duties as assigned as needed by the sales director. Company code of ethics Superior customer service Skill/Knowledge & Other Requirements: Minimum 3 to 5 years of experience selling in a highly technical environment or related industry. College/Post-Secondary Degree in Engineering, Chemistry, Physics, or Science-related discipline. Must be able to apply fundamental sales skills. Knowledgeable in customer and government procurement and bidding processes. Ability to manage and coordinate long-term sales situations. Must be technically literate. Ability to attend and conduct presentations internally and externally. Must have the ability to operate and demonstrate technical equipment. Assessment techniques of examining, questioning, evaluating, and reporting sales. Must be able to operate independently in own territory. Exceptional oral and written communication skills to communicate effectively with all organizational levels and external stakeholders. Strong interpersonal, organizational skills along with strong analytical and problem-solving abilities. Must have an outgoing personality as most of the job will be direct “one-on-one” customer situations. Strong computer skills in a Windows environment and Microsoft Office. A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills. Exception territory and time management skills. Able to build and maintain relationships with corporate departments and customers. Able to work efficiently as a part of a team and independently. Other Skills/Knowledge: Completed some courses in sales techniques and fundamentals. SAP, and Salesforce Electronic, industry, and mechanical components background is an asset. Physical Requirements: Manual dexterity is required to use desktop computers and peripherals. Working conditions while performing the job: Overtime may be required. Extensive travelling will be required.