BI Reporting Analyst

Key Accountabilities · Technology Stack Ownership & Architecture o Own the design, development, integration, and ongoing maintenance of the designaed Business Unit’s operational technology stack, including: § Business intelligence and analytics platforms (Power BI, Microsoft Fabric, MicroStrategy, SQL-based data models) § Microsoft 365 automation solutions § Integrations with Salesforce and internal enterprise systems o Define and maintain system architecture, data flows, semantic models, and reporting structures o Partner with IT to align solutions with enterprise standards, security requirements, and long-term roadmap o Maintain technical documentation, architecture diagrams, and workflow designs · Process Automation & Workflow Development o Analyze and document business processes to identify automation and optimization opportunities o Design and implement workflows using Microsoft 365 tools (Power Automate, Power Apps, SharePoint, Teams, Excel) o Establish automation standards and reusable components o Test, deploy, monitor, and support automated processes in production o Continuously enhance solutions based on business needs and performance metrics · Business Intelligence, Reporting & Data Management o Design, build, and maintain dashboards, datasets, and reports using: § Power BI and Microsoft Fabric § MicroStrategy § SQL o Develop and govern a structured reporting framework and report catalog o Integrate and manage data from multiple systems, including Salesforce · Stakeholder Enablement & Insight Delivery o Partner with global and field teams to define reporting and system requirements o Deliver insights, trends, and performance analysis to operational and executive stakeholders o Support field teams with report access, usability, and local reporting needs o Develop user guides, training materials, and process documentation o Drive adoption of new tools, reports, and automation capabilitiesTraining and Change Management · Governance, Security & Platform Reliability o Ensure platforms and automated processes comply with data security, privacy, and access-control standards o Support UAT, releases, and controlled production deployments o Monitor system performance, resolve defects, and manage technical debt o Maintain documentation and change records for system and reporting updatesGenerate regular performance reports and metrics to demonstrate the impact of process automation on operational efficiency All About You · University degree in a relevant field (e.g., Information Systems, Business, Data Analytics, Engineering, or similar) · Professional-level oral, written, and presentation skills in English · 3+ years of experience in business intelligence, reporting, and/or process automation, preferably in a services or consulting environment · Strong analytical skills with the ability to understand business processes, financial impact, KPIs, and performance metrics · Proven experience gathering and documenting business requirements, mapping data relationships, and collaborating with IT and business stakeholders · Solid business acumen with strong problem-solving and critical-thinking abilities · Structured and organized working style, able to manage multiple priorities and operate effectively in a fast-paced environment · Comfortable handling complex scenarios, production issues, and escalations with sound judgment · Customer-focused mindset with the ability to deliver high-quality results under tight or changing deadlines · Ability to work independently and as part of multi-disciplinary, global teams · Strong collaboration and communication skills, including the ability to: o Align automation and reporting initiatives with business objectives o Communicate progress, results, and insights to leadership o Translate technical concepts for non-technical audiences · Broad technology awareness, including Microsoft 365 tools, Power BI, automation platforms, and enterprise reporting solutions (e.g., MicroStrategy) · Comfortable working remotely with minimal supervision while maintaining high productivity and quality standards · Willingness to participate in virtual meetings outside normal business hours when required