Call center- Real Estate ( Remote)
We are looking for a Call center- Real Estate (Remote) to join our team. This role focuses primarily on managing property listings, building strong and sustainable relationships with property owners, and expanding our company property portfolio. The ideal candidate must possess a strong understanding of the real estate market, excellent communication and acquisition skills, and the ability to persuade owners to list their properties for sale or rent. You will play a crucial role in supporting our sales team by ensuring a high-quality, up-to-date inventory.
Responsibilities
Owner Outreach: Communicate directly with property owners interested in selling or leasing their properties. Inventory Acquisition: Secure new property listings through cold calling, networking, referrals, and ongoing market research. Relationship Management: Build and maintain long-term, trusted relationships with landlords and property owners. Data Collection: Gather accurate and detailed property information, including location, price, property type, square footage, features, and availability status. Market Analysis: Evaluate properties and provide owners with accurate market insights to assist them in determining optimal pricing. Listing Creation: Draft and publish professional, compelling property advertisements on major real estate portals and our company platforms. Data Maintenance: Ensure all property data, descriptions, photos, and key selling points are accurate and updated regularly. Internal Coordination: Coordinate with photography, marketing, and sales teams to promote properties effectively. Consistent Follow-ups: Maintain periodic and ongoing communication with property owners regarding availability and price updates. CRM Management: Accurately update and manage property and owner data within the Customer Relationship Management (CRM) system. Performance Monitoring: Monitor the performance of published ads and provide suggestions to improve lead generation. Sales Support: Provide the sales team with ready, qualified, and updated property listings to help facilitate deals. KPI Achievement: Meet daily and weekly targets related to call volume, new property listings secured, and meetings scheduled with owners.
Requirements
Previous experience as a Listing Agent, Real Estate Consultant, Telesales Representative, or in Customer Service. Strong knowledge of the real estate market (Experience in the UAE market is a significant advantage). Prior experience dealing with property owners and successfully securing exclusive or open listings. Exceptional communication, negotiation, and professional relationship-building skills. Strong persuasion skills with the ability to acquire high-quality properties and investment opportunities. Proficiency in using digital real estate platforms and CRM systems. Full proficiency in Arabic (spoken and written); proficiency in English is a strong advantage. A dynamic, energetic, and goal-oriented personality, capable of working independently in a remote environment. Strong organizational skills with the ability to manage and track multiple listings simultaneously.