Data Quality Specialist II, Customer Onboarding
Job Description:
- Audit and validate all SAP customer master fields for onboarding records to ensure accuracy, consistency, and compliance with organizational standards
- Lead the analysis of customer-submitted documents to extract and interpret essential data elements
- Conduct meticulous quality checks to safeguard data integrity
- Identify and correct discrepancies in customer master data
- Partner closely with cross-functional teams, sales and Customer Engagement Managers to clarify data requirements
- Organize and maintain comprehensive records in accordance with company policies
- Utilize advanced SAP skills to input, validate, and maintain customer master data
- Create Master Load Templates (MLTs) based on customer input
- Review and analyze customer documentation to determine load parameters
- Assess and determines credit parameters for new accounts under a specified threshold
- Finalize the setup of customer accounts in SAP
- Complete specific data entry assignments tied to onboarding workflows
- Identify and escalate data discrepancies or incomplete information to Data Quality Specialists
- Perform updates to customer master records as needed
Requirements:
- College degree or equivalent work experience
- Previous experience in customer onboarding or account setup processes
- Knowledge of customer master data fields and workflows
- Familiarity with regulated industries such as healthcare, pharmaceuticals, or logistics is a plus
- 3–4 years of experience in a data quality, data management, or customer onboarding role
- Hands-on experience with SAP customer master data is highly preferred
Benefits:
- medical, dental, and vision care
- comprehensive suite of benefits that focus on physical, emotional, financial, and social aspects of wellness
- support for working families may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
- variety of training programs
- professional development resources
- opportunities to participate in mentorship programs, employee resource groups, volunteer activities