Director, Enterprise Systems​

Kraken Robotics is currently recruiting for a Director, Enterprise Systems. This is a remote friendly position with preference given to Ontario, Nova Scotia, or UK-based candidates. ROLES AND RESPONSIBILITIES Strategy & Ownership Develop and execute a multi-year enterprise systems strategy aligned with organizational goals, scalability, and integration priorities Establish and enforce a clear enterprise systems ownership model, including governance frameworks, RACI, decision-making authority, and alignment across business stakeholders Ensure enterprise systems operate as a cohesive ecosystem rather than fragmented or siloed platforms Systems Portfolio Management Own the full lifecycle of enterprise systems (ERP, CRM, HCM, HSEQ and related platforms), including selection, implementation, optimization, and decommissioning Define and maintain system roadmaps aligned to business priorities and operational requirements Rationalize the enterprise systems landscape to eliminate duplication, improve capability, and reduce cost Integration & Enterprise Architecture Define and enforce enterprise integration standards, architecture patterns, and data flows across all systems Ensure seamless interoperability between core platforms and identity systems Drive the elimination of data silos through structured integrations and standardized design Data Governance & Management Establish and enforce enterprise data governance standards, including ownership, stewardship, and quality controls Define and manage core data domains, including customers, suppliers, employees, and assets Ensure the integrity, consistency, and accessibility of data across all enterprise systems Delivery & Change Management Oversee the delivery of enterprise system implementations, upgrades, and enhancements Ensure predictable delivery through structured prioritization, planning, and execution Drive adoption of enterprise systems, processes, and workflows through effective change management, stakeholder engagement, and clear communication Vendor & Financial Management Manage relationships with enterprise software vendors and implementation partners, ensuring strong collaboration and alignment Lead contract negotiations, renewals, and performance management activities Own the enterprise systems budget, including licensing, implementation, and optimization costs Risk, Security & Compliance Partner with Information Security to ensure enterprise systems meet security, regulatory, and compliance requirements Ensure enterprise systems comply with global data privacy, residency, and sovereignty requirements, and align with regional regulatory obligations across operating jurisdictions Identify and mitigate risks related to data integrity, system access, and operational continuity Support audit and compliance activities related to enterprise systems and data governance Leadership & Team Development Build, lead, and develop a high-performing Enterprise Systems team Define clear roles, responsibilities, and accountability within the function Foster a culture of ownership, collaboration, and continuous improvement across the Enterprise Systems function QUALIFICATIONS AND EXPERIENCE 10+ years of experience in enterprise systems, IT, or business applications leadership roles. Proven experience leading enterprise CRM, ERP, and HCM platforms in complex environments. Experience with NetSuite is required. Experience with Salesforce and/or Rippling, a plus. Experience implementing or operating enterprise integration platforms (iPaaS) in complex environments Proven track record leading enterprise-wide systems transformations. Strong background in systems integration, data governance, and enterprise architecture. Experience managing global, multi-system environments and cross-functional stakeholders. Demonstrated success delivering large-scale system implementations and transformations.