Experienced Full Stack HR Shared Services Representative – Workday HCM and Talent Management

At careerzynith, we're revolutionizing the way people interact with our company, and we're looking for a talented and dedicated individual to join our HR Shared Services team as a Full Stack HR Shared Services Representative. This role is a key part of our collaborative team, working closely with various departments to provide exceptional customer service and support to our employees.

About careerzynith

careerzynith is a leading global entertainment company, with over 236 million paid memberships in over 234 countries. We're committed to delivering the best possible experience for our members, and we're always looking for innovative ways to improve our services. Our company culture is built on a foundation of collaboration, creativity, and a passion for excellence. We're proud to be a place where talented individuals can grow and develop their careers, and we're excited to welcome you to our team.

Job Summary

As a Full Stack HR Shared Services Representative, you'll be responsible for providing exceptional customer service and support to our employees, while also working closely with various departments to drive business success. This role requires a strong and diverse skillset, including experience with Workday HCM, Mass Uploads (EIB), and analytical skills. You'll have the opportunity to research new tools and strategies to simplify, optimize, and automate work throughout our Talent organization.

Key Responsibilities

* Ensure the accuracy of employee data through the control of employee structures and processes

• Assist with applications that affect all personnel, ensuring they run smoothly, so employees can focus on doing their best work
• Research new tools and strategies to simplify, optimize, and automate work throughout our Talent organization
• Help create, write, and maintain our HR knowledge base for our employees
• Assist with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
• Perform system and testing audits as requested to ensure data accuracy, integrity, and functionality; analyze and record results and discrepancies

Required Qualifications

* Demonstrated experience with the Workday HCM tool

• Demonstrated experience in Mass Uploads (EIB)
• Demonstrated project management, communication, and customer service skills
• Strong analytical skills, including intermediate to advanced skills in Excel
• Strong interest in technology and the ability to provide results in a fast-paced, high-growth environment
• Ability to problem-solve using rigorous logic and strategies to resolve complex problems
• A degree in HR, Business, IT, or a related field is preferred but not required
• Experience in Workday Data Analyst, HR area, or as a HR Generalist is a plus
• Experience with Zendesk ticketing system is a plus

Preferred Qualifications

* Experience working in a hybrid work environment

• Experience with HRIS systems and data analysis
• Experience with project management tools and methodologies
• Experience with data visualization and reporting tools
• Experience with employee engagement and retention strategies

What We Offer

* A competitive compensation package, including a salary and benefits

• A hybrid work model, combining remote work with time in our office
• Opportunities for career growth and development
• A collaborative and dynamic work environment
• A comprehensive benefits package, including health insurance, retirement plan, and paid time off
• Access to cutting-edge technology and tools
• Opportunities for professional development and training

Why Join careerzynith?

* We're a global leader in the entertainment industry, with a reputation for innovation and excellence

• We offer a collaborative and dynamic work environment, with opportunities for career growth and development
• We're committed to delivering exceptional customer service and support to our employees and members
• We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off
• We're a place where talented individuals can grow and develop their careers

How to Apply

If you're a motivated and dedicated individual with a passion for HR and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job