Financial Operations Associate - North & South America

About the role We are seeking a Financial Operations Associate for our partner entity to support global operations. In this role, you will manage deposits, withdrawals, reconciliations, and reporting, while ensuring smooth communication with regional teams and maintaining high operational standards. This is a permanently remote position, open to candidates based in North or South America. You'll be communicating with teams in Southeast Asia, so fluency in Mandarin is essential for this role. Our partner entity is a global broker providing access to Forex, CFDs, and other financial markets. They are focused on transparency, efficiency, and client satisfaction by delivering fast execution, secure transactions, and reliable support.

Responsibilities

Process and reconcile client deposits and withdrawals Prepare daily and weekly cash flow reports Track and analyze financial operations performance Ensure accurate balance tracking and communicate updates with global teams Draft monthly and quarterly transaction projections and actively discuss them with management Support treasury duties and internal controls

Requirements

Excellent communication skills, with the ability to interact smoothly with global teams Strong analytical and quantitative skills Advanced proficiency in Excel Ability to work independently and handle rotating shifts, including overnight and weekends Qualifications 2 to 3+ years of experience in financial operations Full fluency in Mandarin Bachelor’s degree in a quantitative field This is a fully remote position which requires working 40 hours per week. Compensation is based on experience and location.