Future Opening: Home Care Scheduler

Home Care Scheduler (Fully Remote) At Home Helpers, every role we fill contributes to something bigger— helping seniors live safely, comfortably, and with dignity in their own homes. As a Home Care Scheduler, you play a vital part in making that possible. You are the steady presence behind the scenes, ensuring that every client receives consistent, reliable care and that every caregiver feels supported and prepared. In this role, you will work closely with a U.S.-based home care team to coordinate schedules, respond to changes, and maintain clear communication between caregivers and clients. Whether managing last- minute adjustments or keeping daily operations running smoothly, your work directly impacts the quality of care our clients receive. When scheduling needs are stable, you will also support administrative tasks helping the team stay organized, efficient, and ready to serve. What Your Day-to-Day Will Look Like:

• Build and maintain accurate caregiver schedules across multiple counties
• Respond promptly to schedule changes, call-outs, or missed clock-ins
• Answer calls from caregivers and clients through our VoIP system
• Update client and caregiver records in WellSky (training provided)
• Collaborate with the Scheduling Manager and Operations team to address staffing needs
• Conduct caregiver check-ins
• Prepare weekly reports and provide updates to leadership

What We're Looking For:

• Experience in scheduling (healthcare or home care)
• Strong organizational skills and the ability to stay calm under pressure
• A proactive problem-solver who can think quickly and act confidently
• Comfortable working with systems, tools, and remote communication
• Ability to build trust and maintain positive relationships with caregivers and clients
• A team player who takes initiative and ownership of their work

Schedule: Mon to Fri from 8AM to 5PM EST with every other weekend as on-call scheduler Technical Requirements:

• At least a 720p HD webcam
• A noise-canceling headset
• Primary internet connection of at least 25 Mbps
• Backup internet, device, and power source
• Main computer: Intel Core i5 (or equivalent) with 8 GB RAM
• Backup computer: Intel Core i3 with at least 4 GB RAM

This is a remote position. Compensation: $6.00 - $10.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.