International Case Manager
About Us: We partner with U.S.-based personal injury law firms to connect them with skilled international professionals for long-term, remote opportunities. One of our client firms is currently seeking a remote Bilingual Case Manager (English and Spanish) to join their team. This position is open exclusively to international candidates with prior personal injury experience. Responsibilities:
- Manage a caseload of personal injury matters from intake through resolution.
- Serve as the primary point of contact for clients, ensuring consistent communication and updates throughout the life of the case.
- Coordinate and monitor medical treatment, records requests, and billing documentation.
- Work closely with attorneys to support case strategy, preparation, and progression.
- Draft and review correspondence, case summaries, and other legal-related documents.
- Communicate with insurance companies, medical providers, and other third parties in a professional and timely manner.
- Track deadlines, follow-ups, and case milestones to ensure timely movement of all matters.
- Maintain organized and up-to-date case files within the firm's case management system.
- Assist with settlement preparation, including gathering supporting documentation and resolving outstanding balances when needed.
- Provide administrative support as necessary to ensure smooth case flow.
Requirements:
- Must be located outside of the United States (international candidates only).
- Fluent in both English and Spanish (written and verbal).
- Previous experience as a Case Manager within a personal injury law firm required.
- Strong understanding of personal injury case flow, treatment coordination, and settlement processes.
- Excellent written and verbal communication skills.
- Highly organized with strong attention to detail.
- Ability to manage multiple cases and deadlines in a fast-paced environment.
- Proficiency with Microsoft Office, Google Workspace, and case management software.
- Reliable internet connection and ability to work remotely full-time.
Work Schedule:
- Full-time position.
- Must be able to work U.S. business hours (Mountain Standard Time).
What We Offer:
- Fully remote opportunity.
- Long-term placement with a U.S.-based personal injury law firm.
- Supportive team environment.
- Opportunity for professional growth and advancement.
- Competitive compensation based on experience.