Maintenance Operations Manager
About the Role
B2B Realty, a leading property management and brokerage company, is looking for an experienced and results-driven Field & Maintenance Manager to oversee all field, maintenance, and make-ready operations across our portfolio. The ideal candidate will have a strong background in property maintenance within real estate or property management and be ready to take ownership of performance metrics, cost efficiency, and overall property condition. This is a managerial role that requires leadership, problem-solving, and operational excellence. The Field & Maintenance Manager will ensure our properties meet the highest standards of maintenance quality, safety, and curb appeal while driving cost reductions and timely completion of work orders.
Responsibilities
Oversee all field operations, including maintenance, make-readies, inspections, and access control. Drive improvements in Work Order (WO) completion and conversion ratios. Ensure accountability for curb appeal, field results, and tenant satisfaction. Expedite and manage all maintenance and make-ready work orders to meet turnaround targets. Reduce maintenance spend by optimizing vendor use, procurement, and process efficiency. Manage property access systems, including office access software and hardware security. Oversee break-in investigations, access audits, and property security protocols. Retrofit office systems for inventory management to track tools, materials, and maintenance supplies. Conduct and oversee semi-annual inspections to ensure property standards are met and revenue targets achieved. Collaborate cross-functionally with Property Management, QA, and Operations teams to streamline maintenance workflows. Requirements 1–2+ years of experience in property maintenance, facilities management, or real estate operations (property management experience preferred). Strong working knowledge of maintenance systems, vendor coordination, and property inspection standards. Proven ability to manage field teams, prioritize urgent maintenance needs, and meet performance goals. Excellent organizational and problem-solving skills with a focus on efficiency and results. Strong communication and leadership abilities to manage contractors and cross-functional stakeholders. Proficiency in maintenance management systems, scheduling tools, and Microsoft Office Suite. Ability to work independently, multitask, and make data-driven decisions.
What We Offer
Competitive compensation with performance-based incentives and bonuses. Paid Time Off (PTO) and Parental Leave as per company policy. Comprehensive training and ongoing development opportunities. Growth-oriented environment with opportunities for internal promotion. Access to mentorship, cross-department learning, and professional upskilling resources.