Operations Administrator – CRM & Vendor Management
Description
About Us
Gurr Brothers Construction operates a national mitigation and reconstruction platform supporting over 100 locations across the United States. Our growth is driven by disciplined operations, strong systems, and scalable processes. Position Summary The Operations Administrator – CRM & Vendor Management is a mid-to-senior level operations role focused on CRM administration and vendor management. This position serves as a subject-matter resource for CRM systems and plays a key role in maintaining system integrity, vendor compliance, and operational efficiency. Location: Must live within an hour from OREM, UT, or be based in the Dallas-Ft Worth, TX area
Key Responsibilities
CRM Administration: - Serve as a primary administrator and support resource for our CRM - JobNimbus - Maintain user accounts, permissions, templates, and workflows - Support job tracking, billing workflows, and system accuracy - Lead CRM process configuration and optimization initiatives - Manage integration with other systems for communication, payment and reporting Vendor Management: - Oversee vendor onboarding, setup, and ongoing maintenance - Manage W-9 collection, compliance documentation, and audit readiness - Monitor vendor performance, contracts, and documentation - Coordinate vendor payment workflows with Finance Operations Support: - Prepare reports, dashboards, and operational metrics for leadership - Track operational action items and system-related initiatives - Support new entity launches and system implementations
Qualifications
Required: - 5+ years of Operations administration or CRM systems experience - Advanced proficiency in Excel and/or Google Sheets - Strong analytical and process design skills - High attention to detail and data accuracy - Ability to manage multiple priorities independently - Professional communication and discretion Strongly Preferred: - Prior experience with JobNimbus - Experience in vendor management or procurement operations - Experience in multi-location or multi-entity organizations - Project management experience Benefits - Competitive compensation ($65,000-$70,000) annually - Medical, Dental, and Vision insurance - Paid time off and holidays - Fully remote work environment - Long-term growth in systems and operations leadership