Product Owner, AI Agents, Platform
Job Description:
- lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout
- partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy
- serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards
- drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation
- work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation
Requirements:
- 4+ years of experience in management consulting or technical product management at a fast-paced startup
- proven interest in modern LLM systems
- ability to navigate technical tradeoffs and lead by example when implementing AI platform standards
- a track record of taking complex, strategic ideas and turning them into scalable, production-grade products.
Benefits:
- health, dental, and vision coverage
- paid time off
- paid parental leave
- 401(K) plan with employer matching
- wellness benefits