Quality Assurance Manager
Overview
As a member of the Engineering team, you’ll be the ultimate advocate for the event organizers and attendees who rely on our platform for their high-stress, live-event needs. In this role, you will lead a team of QA specialists through a critical evolution: transitioning from manual, non-technical testing to a modern, standardized QA practice. As Eventeny scales, you will bridge the gap between product vision and technical stability. This is a full-time, salaried position. The QA Manager will have a work week of Monday – Friday, with a general expectation of being available during business hours (9am – 5pm EST) and periodically on nights and weekends to support Event Organizers managing various events. Here’s what you’ll do Lead the Technical Evolution: Mentor and upskill the QA specialist team, transitioning from a, primarily, manual workflow practice to a standardized QA model including automated regression testing and technical documentation. Act as the "Gatekeeper": Collaborate directly with Engineering, Product, and Design to ensure every release meets a high standard for quality and stability. Implement Hybrid Testing: Maintain high-quality manual testing while building out automated frameworks to reduce overhead. Manage the Bug Lifecycle: Triage issues based on customer impact and business goals, ensuring the Engineering team is focused on the most critical friction points. Scale the Culture: Foster a culture of "Quality-First" within the broader team, ensuring that speed of growth never comes at the expense of our customers' trust. Product Expertise: Become an absolute expert on the Eventeny product to anticipate how new features might break existing workflows for a 5,000+ person festival or convention. Here’s what we are looking for 5+ years in Software Quality Assurance, with at least 1–2 years in a Lead or Manager role—ideally within a fast-paced environment. Proven experience taking non-technical team members and coaching them on technical QA practices (SQL basics, API testing, browser dev tools). Experience in building automation frameworks that “play nice” within the existing code-base. You thrive in a high-velocity environment where growth experiments are constant and the ability to pivot quickly is a core requirement for success. Strong experience with API testing and querying databases. You should be comfortable reading (or even writing) code and participating in PR reviews. You understand that a "bug" isn't just a technical error; it’s a failure for a festival organizer on their biggest day of the year. Benefits of Working for Us Flexible schedule. Unlimited Paid Time Off – yes, really! Fully remote. Comprehensive health insurance. Vision and dental insurance. Group Life Insurance. Quarterly employee bonuses. Yearly company retreat. Potential for customer event access. Company provided laptop and general office supplies.
Compensation
This is a full-time position with a base salary range of $70,000 - $80,000 with benefits and quarterly bonus. The final offer will be determined by multiple factors including candidate experience and expertise. This is a fully remote position.