[Remote] Account Manager (Data Platforms & Agency)

Note: The job is a remote job and is open to candidates in USA. Fluent, Inc. is a commerce media solutions provider connecting top-tier brands with highly engaged consumers. The Account Manager will support the Audience Solutions team in managing client deliverables and coordinating between sales and the data engineering team.

Responsibilities

• Serve as a coordination layer between sales and client-facing teams and the Audience Solutions data engineering team, ensuring segment requests are submitted with complete information and tracked through to delivery
• Own intake documentation for incoming audience requests, gathering segment specifications, client deadlines, distribution targets, and data methodology requirements
• Manage the AS project queue: track ticket status, surface blockers, and communicate timeline updates to commercial stakeholders
• Support client-facing deliverables including segment availability confirmations, match test results, and audience performance summaries
• Assist in maintaining the Audience Solutions segment catalog — keeping naming conventions, CPM tiers, and vertical classifications current and accurate
• Support leadership on QBR prep, client reporting, and prioritization reviews
• Serve as a first point of contact for inbound AS requests from internal sales teams

Skills

• 1-3 years of experience in account management, media operations, ad tech, or a related field
• Strong written communication and project coordination skills
• Comfort navigating data-adjacent tools (project management platforms, CRMs, spreadsheets, or similar)
• Ability to translate between technical and non-technical stakeholders
• Exposure to audience segmentation, programmatic advertising, or data marketplaces is a plus

Benefits

• Competitive compensation
• Ample career and professional growth opportunities
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• Fully stocked kitchen
• Catered breakfast and lunch
• Office manager keeps the calendar stocked with activity-filled events
• Participating in recreational sports leagues
• Networking with She Runs It
• Bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes

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