[Remote] Account Manager I

Note: The job is a remote job and is open to candidates in USA. InComm Payments is a pioneer in the payment industry with over 30 years of experience and a global presence. The Account Manager I is responsible for supporting implementation and revenue growth activities while managing a small book of business and providing assistance to senior management in the healthcare sector.

Responsibilities

• Coordination of member facing materials, design process and set up
• Communicating with cross-functional teams
• Supporting multiple projects simultaneously
• Aid in creating process documentation
• Manage client-specific ad hoc reports, data requests, and operations processes
• Responsible for follow-up of client support tickets and ensuring that SLAs are met
• Interface with App Support, Operations, and client on client-specific operational issues
• Assist with managing the benefit transition process
• Other Business and Administrative support as needed

Skills

• 0-2 years of experience in the field as sales or business development or in a related area to healthcare or healthcare payers
• Experience working with cross-functional teams
• Excellent project management and time management skills
• Ability to take on special projects while managing day to day workload
• Excellent communication and presentation skills, and ability to write in a clear and concise manner
• Well-developed interpersonal skills. Ability to get along with diverse personalities
• Strong Microsoft Office skills, excellent Microsoft Excel skills
• Self-starter able to work well independently
• Passion for creating partnerships
• Creative thinking and problem-solving skills to determine the best path forward in an environment where multiple solutions are possible

Benefits

• Employee Referral Bonus Program - Tier II

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