[Remote] Business Operations Coordinator
Note: The job is a remote job and is open to candidates in USA. The Ohio State University is seeking a Business Operations Coordinator to manage internal business processes for the Association of College and University Housing Officers –International (ACUHO-I). This role involves executing marketing strategies, tracking analytics, and serving as a liaison with marketing partners to enhance organizational efficiency and brand awareness.
Responsibilities
- Manage a portfolio of internal business processes, including the marketing, communications, and graphic design efforts for the Association of College and University Housing Officers –International (ACUHO-I)
- Serve as the primary liaison between ACUHO-I and its outsourced marketing and communications partner
- Execute against an established marketing plan, track marketing analytics to optimize campaigns, and augment the strategy with additional tactics as needed
- Take initiative and have the ability to work both independently and on cross-functional project teams, applying industry knowledge, technical capabilities and a strong project management skillset to contribute to organizational efficiency and advancing marketing and brand awareness for the association
Skills
- Bachelor's Degree in business administration/communications/marketing or related field or equivalent combination of education and experience
- Ability to work within complex team structures, and contribute to a collaborative work environment
- Minimum of 4 years' relevant experience
- Strong written, verbal, and electronic communication skills with focus on customer service
- Proficiency in full Microsoft Suite (Word, Excel, PowerPoint); Adobe InDesign, Illustrator, and Photoshop; Canva; WordPress; video editing software (Adobe Premier Pro or other)
- Experience in publishing and updating website content via a content management system (CMS)
- Experience with customer relationship management (CRM) and marketing management tools
- Demonstrated experience working with a variety of stakeholders to execute complex projects
- Must be an enthusiastic self-starter and be able to independently move projects forward, prioritize tasks, and meet deadlines
- Strong experience in creating and managing social media content across a variety of channels
- Proficiency in WordPress
- Volunteer management experience
- Knowledge of current issues in higher education and/or association management
Company Overview
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