[Remote] Contact Center Account Executive
Note: The job is a remote job and is open to candidates in USA. Zoom Communications, Inc. is seeking Account Executives with specialized experience in Contact Center sales to partner with direct sales Account Executives. This role involves prospecting new opportunities, increasing the sales funnel, and developing business within existing accounts.
Responsibilities
- Qualifying leads and perform needs assessment, engaging technical resources
- Creating, delivering, and managing client presentations, proposals and coordinate quarterly business reviews
- Utilizing solution-selling and value-selling techniques to effectively guide sales processes to close
- Developing and maintaining business within existing accounts, managing complex sales situations and sales campaigns
- Partnering with sales Account Executives to upsell current customers and assist in closing potential customers
- Developing go to market co-sell strategy (internal Zoom, alliance partner & channel partners)
- Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Skills
- Specialized experience in Contact Center sales
- Experience in Telephony Contact Center Sales
- Experience leading others with product/services training; demo and sales guides; learning and training materials
- Experience utilizing Customer Relationship Management (CRM) tool
Benefits
- Base salary, bonus and equity value
- A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways
Company Overview
Company H1B Sponsorship