[Remote] Customer Support and Operations Specialist
Note: The job is a remote job and is open to candidates in USA. Traveling with Michaila is seeking a Client Support & Operations Coordinator to manage client communication and oversee workflow organization. The role involves ensuring a smooth and professional experience for clients while working independently in a fully remote setting.
Responsibilities
- Coordinate client communication and day-to-day workflow tasks
- Ensure timely responses, follow-ups, and support throughout the process
- Organize schedules, confirmations, and operational updates as needed
- Maintain accurate records and documentation of client interactions
- Provide professional, solution-focused support in client-facing situations
Skills
- Strong communication, organizational, and multitasking skills
- Comfortable working independently in a remote environment
- Detail-oriented, dependable, and tech-comfortable
- Must be a citizen of the US, UK, Mexico, Australia, Spain, or LATAM
- Customer service, coordination, or administrative experience preferred but not required
Benefits
- Fully remote with flexible scheduling options
- Training, onboarding, and ongoing mentorship provided
- Growth opportunities within a supportive team environment
Company Overview