[Remote] Development Operations Analyst

Note: The job is a remote job and is open to candidates in USA. The Obama Foundation is dedicated to inspiring and empowering individuals to create change in their communities. The Development Operations Analyst will support the fundraising team by ensuring accurate donor information management and providing essential operational support to enhance workflow efficiency.

Responsibilities

• Provide agile support across Development Operations workstreams; serve as a trained backup for gift processing and grant agreement workflows to ensure no lapses in coverage during peak fundraising cycles
• Collaborate with the Database and Central Development teams to audit, update, and optimize Salesforce reports and campaigns, identifying opportunities to automate or streamline manual entry
• Maintain up-to-date knowledge of gift management procedures and agreement protocols to assist primary owners with data reconciliation and record integrity
• Accurately record and maintain donor and prospect information, ensuring high data quality across the CRM
• Perform due diligence checks and basic research on donors and prospects to support the frontline fundraising teams
• Performs other duties as assigned

Skills

• A Service Mindset: A genuine desire to support others and a 'no task is too small' attitude
• Technical Aptitude: Comfort learning new software quickly; prior exposure to Salesforce or a similar CRM is a plus, but not required if you are a fast learner
• Detail Orientation: Exceptional accuracy in data entry and record-keeping; you enjoy 'getting the details right.'
• Organizational Skills: The ability to manage multiple small tasks simultaneously while staying focused on deadlines
• Strong Communication: Excellent written and verbal skills, with a focus on being helpful and clear in a remote work environment

Company Overview