[Remote] IT Consultant
Note: The job is a remote job and is open to candidates in USA. Forerunner is seeking an IT Consultant to help scale and modernize their internal and customer-facing IT operations. This role focuses on automating manual IT processes, supporting compliance, and leveraging AI tools to improve efficiency while maintaining security.
Responsibilities
- Provision, manage, and deprovision user accounts across systems (Google Workspace, SaaS tools, etc.)
- Handle day-to-day incoming IT support requests
- Identify manual, repetitive IT workflows and design automated solutions
- Build and maintain scripts, integrations, or workflows to streamline IT operations
- Improve onboarding/offboarding processes for speed, accuracy, and auditability
- Support SOC 2 controls, audits, and ongoing compliance processes
- Maintain and improve IT policies, procedures, and documentation
- Partner with engineering teams to enforce good security practices including access controls and least-privilege principles
- Respond to customer IT/security questionnaires (including government entities)
- Ensure systems and processes meet requirements for public-sector customers
- Provide documentation and evidence required by customer IT departments
- Support security reviews and vendor onboarding processes
- Act as a liaison between internal technical teams and external compliance stakeholders
- Identify opportunities to leverage AI tools to improve IT workflows and documentation
- Establish and enforce guidelines for safe and compliant AI usage (data handling, access control, privacy)
- Evaluate AI tools with a clear understanding of risks, limitations, and appropriate use cases
Skills
- 3–7+ years of experience in IT operations, IT consulting, or systems administration
- Hands-on experience with identity and access management (IAM) and SaaS provisioning
- Familiarity with SOC 2 controls, audits, and security best practices
- Experience supporting compliance requirements for enterprise or public-sector customers
- Strong scripting or automation skills (e.g., Python, Bash, or no-code/low-code tools)
- Ability to create clear, audit-ready documentation
- Experience working in a high-growth startup (Series A–C)
- Familiarity with tools such as Google Workspace, MDM, Vanta, and cloud infrastructure like AWS, GCP etc
- Experience responding to security questionnaires (RFPs, vendor risk assessments) and flags
- Exposure to frameworks beyond SOC 2 (e.g. NIST, FedRAMP, CJIS, GDPR)
- Experience implementing or governing AI tools in a business environment
Company Overview