[Remote] Manager, Sales Operations
Note: The job is a remote job and is open to candidates in USA. Samsara is the pioneer of the Connected Operations™ Cloud, helping organizations harness IoT data to improve their operations. The Manager, Sales Operations will design and elevate systems and processes critical to the sales organization, ensuring efficiency and accuracy as the company scales.
Responsibilities
- Own, scale, and uplevel Run-the-Business (RTB) processes that are critical to keeping Sales running seamlessly—driving accuracy, speed, and continuous improvement
- Hire, develop, and retain talent on the team, with a view towards using automation to expand per person capacity
- Drive operational excellence in account segmentation, territory planning, and execution, building the frameworks and analyses that guide how we assign and manage books of business
- Work with systems and data teams to enhance workflows, automate manual tasks, and drive efficiency across the Sales organization
- Leverage Salesforce CRM and advanced Excel logic to manage complex ownership models, territory rules, and opportunity distribution
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Skills
- 5+ years of experience in sales tools management or related roles
- 2+ years of people management experience
- Proven success in managing tools and/or processes for large sales teams (1,000+ users)
- Demonstrated ability to use AI tools and automation to increase productivity and transform team capacity
- Strong project management skills with experience in implementation and ROI measurement
- Excellent communication and collaboration skills
- Familiarity with CRM systems, sales automation tools, and productivity software
- Bachelor's degree in business, finance, economics, engineering, or a related field; MBA is optional
- Expertise in Salesforce CRM (Administrator experience a plus)
- Advanced Excel/Google Sheets proficiency
- Experience in account segmentation, territory planning, and sales operations execution
- Strong communication skills with both technical and business stakeholders
- Project/program management experience; familiarity with Lead-to-Cash systems or process improvement methodologies is a plus
Benefits
- Performance-based bonus/variable pay
- Equity (for eligible roles) in a high-growth public company
- A flexible, employee-led remote model
- A professional development stipend
- Comprehensive health and parental leave plans
- Flexible working model that caters to the diverse needs of our teams
- Offices are open for those who prefer to work in-person
- Support remote work where it aligns with our operational requirements
- Reasonable accommodations throughout the recruiting process
Company Overview