[Remote] National Account Manager

Note: The job is a remote job and is open to candidates in USA. Milo’s Tea Company is one of the fastest-growing beverage companies in the United States, committed to making a positive impact on the world. They are seeking a National Account Manager to build and maintain strategic relationships with customers, analyze sales performance, and develop comprehensive account plans to drive business growth.

Responsibilities

• Build and maintain strong, strategic relationships with existing and prospective customers, serving as a trusted partner and advocate for the Milo’s brand
• Analyze sales performance, including volume, product mix, and pricing, while staying current on supply and demand dynamics, market trends, economic indicators, and competitive activity
• Leverage syndicated and internal data to identify opportunities to increase sales, expand distribution and shelf space, and improve brand positioning and customer penetration
• Develop and execute comprehensive account plans, clearly communicating strategies and initiatives to Retail Sales for effective field execution
• Partner with cross‑functional teams, including Senior Directors of HQ Sales and Sales Leadership, to develop and manage channel and partner strategies
• Conduct market and competitive analysis to identify risks, challenges, and growth opportunities
• Forecast, budget, and track account volume and performance against key metrics
• Prepare and deliver regular reports, forecasts, and customer presentations for internal and external stakeholders
• Maintain a thorough understanding of customer needs, requirements, and business priorities
• Communicate competitor activities, retailer trends, promotions, and opportunities to internal teams to ensure alignment and execution excellence
• Manages relationships with assigned brokers and third-party sales agents, providing direction on account priorities, promotional execution, and performance expectations
• Travel as needed throughout the assigned territory to support customer relationships and business objectives
• Prepare and submit monthly expense reports in a timely and accurate manner
• Attend food shows, trade events, and customer meetings to build, maintain, and strengthen customer relationships
• Demonstrate initiative, accountability, and high personal performance standards to drive results
• Uphold and actively participate in all Corporate Responsibility programming, including environmental, social, and MMAD initiatives
• Serve as a role model for Milo’s Responsibility commitment, including environmental, social, and governance (ESG) practices
• This position has food safety responsibilities
• Perform other duties as assigned

Skills

• Bachelor's degree required in Business, Sales, or a related field
• 5 or more years of experience in sales or account management, including 3 or more years managing national or major accounts; or 3 or more years of experience with an advanced degree
• Demonstrated experience developing account plans, managing trade spend, and executing against volume objectives required
• Proficiency with syndicated data tools
• CPG or food and beverage industry experience strongly preferred

Benefits

• Competitive salary
• 100% employer-paid medical premiums for associates and families
• Free Mental Health, Financial Wellness, and Legal Counseling benefits
• 401K with company match
• Company-paid Life Insurance
• Tuition reimbursement assistance
• Continuous learning opportunities
• Robust parental leave program
• Care Relief Fund to help associates in need
• Associate Assistance Program
• Paid volunteer time

Company Overview