[Remote] National Account Manager, MRO
Note: The job is a remote job and is open to candidates in USA. Delta Faucet Company is seeking a highly driven and analytical National Account Manager – MRO Distribution to lead strategic growth initiatives across key wholesale distribution partners. The role involves managing relationships with distributors, executing business plans, and driving data-backed recommendations to enhance account performance.
Responsibilities
- Own and manage strategic relationships with national and regional wholesale distribution partners within the MRO and contractor supply channels
- Develop and execute annual account business plans focused on: revenue growth, market share expansion, profitability improvement, assortment optimization and distributor engagement
- Build strong partnerships with merchants, category management, digital commerce, and supply chain teams within distributor organizations
- Monitor, Analyze and leverage: Order management/ETA customer communication, POS data, inventory turns, SKU productivity, pricing performance, and category trends to identify growth opportunities and improve account performance
- Lead annual negotiations involving catalog/digital assortment, pricing programs, rebate structures, promotional investments and distributor agreements
- Partner with distributor merchants and category managers to identify assortment gaps, white-space opportunities, category expansion initiatives and product rationalization opportunities
- Drive data-backed recommendations using Salesforce, Excel, Power BI, and distributor reporting platforms
- Manage and optimize digital product content across distributor and e-commerce platforms, ensuring product data, imagery, specifications, and merchandising assets are accurate and optimized
- Collaborate cross-functionally with sales, marketing, finance, operations, and supply chain teams to execute account strategies and growth initiatives
- Monitor competitive activity, pricing trends, and market dynamics to identify risks and opportunities
- Support contractor pull-through and end-user demand generation initiatives in partnership with regional sales teams
- Represent Delta Faucet Company at distributor meetings, trade events, line reviews, and joint business planning sessions
Skills
- Bachelor's degree in Business, Marketing, Finance, or related field preferred
- 5+ years of national account management experience in MRO, plumbing, building products, HVAC, industrial distribution, or related channels
- Experience managing large distributor or wholesale accounts
- Strong understanding of wholesale distribution, category management, pricing, rebates, and inventory management
- Proven ability to build relationships with merchants, category managers, and distributor leadership teams
- Strong analytical and business acumen with experience using POS and performance data to drive decisions
- Proficiency in Salesforce, Excel, Power BI, or similar analytics tools
- Ability to travel up to 40%
- Experience managing digital product content across distributor platforms
Company Overview
- Masco Support Services is a dynamic team dedicated to exceeding our customer’s expectations. It was founded in 1988, and is headquartered in Rancho Dominguez, California, USA, with a workforce of 51-200 employees. Its website is https://expressprinter.com.
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