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[Remote] Senior Product Manager - Commerce

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Boulevard is a client experience platform designed for appointment-based self-care businesses. They are seeking a Senior Product Manager for Commerce Experience to partner with engineering and design teams to enhance transactional experiences for clients and operators, ensuring seamless service delivery and revenue growth.

Responsibilities

  • Partner closely with a dedicated engineering and design team, and cross-functional stakeholders to translate underlying capabilities into experiences that feel obvious, trustworthy, and complete for a business and their clients
  • Bring rigor to how we measure and improve those experiences over time, using data and customer insight to continuously close the gap between where things are and where they need to be

Skills

  • 5–8 years of product management experience, with at least 3 years in a B2B or SaaS environment and a track record of owning consumer-facing flows end-to-end
  • Systems thinker: You connect the dots across complex workflows, multiple persona types, and technical constraints — and translate that into product decisions that feel simple to the people on the receiving end, whether that's a client completing a transaction or an operator running a multi-location business
  • Commerce to close: You've owned experiences that span the full transaction lifecycle — from checkout through to financial reporting, accounting and the other data surfaces and business tools operators depend on
  • Strong design partnership: You bring design in early, push the thinking together, and hold a high bar for experience quality without losing sight of what's shippable
  • Bias toward outcomes: You navigate ambiguity by anchoring on what actually matters — cutting through noise to find the right problem, and measuring your work by whether it moved something real for the business or the people using it
  • Cross-functional influence: You've worked effectively across product, engineering, and adjacent teams without direct authority, and you know how to move work forward when ownership lines are blurry
  • Fluency with AI tools as part of your own practice — to accelerate discovery, sharpen tradeoffs, or move faster
  • Experience in vertical SaaS, or services-industry platforms

Benefits

  • 401(k) match plus dental, medical, vision, and life insurance.
  • Take a break whenever you need with our flexible vacation day policy.
  • Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.
  • Family planning resources and specialized support programs.
  • Equity: get ahead on the ground floor and grow with Boulevard.
  • Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

Company Overview

  • Boulevard provides beauty and wellness businesses with tools for booking, payments, marketing, and client relationship management. It was founded in 2016, and is headquartered in Los Angeles, California, USA, with a workforce of 201-500 employees. Its website is https://joinblvd.com.
  • Company H1B Sponsorship

  • Boulevard has a track record of offering H1B sponsorships, with 2 in 2024, 4 in 2023, 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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