[Remote] Senior Site Reliability Engineer, Core Cloud Engineering

Note: The job is a remote job and is open to candidates in USA. Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. They are seeking a Senior Site Reliability Engineer to ensure the reliability and performance of Vultr's cloud services for their 1.5 million users, focusing on large-scale distributed systems and infrastructure automation.

Responsibilities

• Production Control Plane Operations: Operate and scale Vultr’s control plane, ensuring availability, correctness, and performance across global datacenters
• Hypervisor & Infrastructure Reliability: Design, implement, and maintain automation to manage hypervisor fleets (KVM, QEMU, libvirt) and supporting infrastructure at scale
• Networking & Systems Automation: Develop tooling and automation for Open vSwitch (OVS), BGP routing, and other networking components to ensure resilient and self-healing network operations
• Performance & Reliability Tuning: Continuously analyze and improve system performance across compute, storage, and network layers, with an emphasis on reducing toil and eliminating single points of failure
• Observability & Incident Response: Implement advanced monitoring, logging, and tracing solutions (Grafana, Sentry, SumoLogic) while leading incident response to minimize impact and drive postmortem culture
• CI/CD & Configuration Management: Maintain and evolve infrastructure pipelines (GitLab CI/CD, Puppet) to enable safe, fast, and reliable changes to both control plane and hypervisor infrastructure
• Collaboration: Work closely with Software Engineers, Network Engineers, and Product teams to align platform reliability with business and user needs
• Documentation & Standards: Produce clear technical documentation for runbooks, operational procedures, and automation frameworks to improve team efficiency and reliability standards
• Mentorship & Leadership: Coach and mentor team members in best practices for site reliability, incident handling, automation, and low-level Linux systems debugging

Skills

• Proficiency in PHP with strong scripting and automation skills
• Experience running large-scale distributed systems and control plane infrastructure in production
• Strong background in hypervisor technologies (libvirt, QEMU, KVM) and Linux systems administration
• Expertise in networking protocols and tools, particularly BGP and Open vSwitch (OVS), with automation experience
• Deep knowledge of observability and monitoring frameworks (Grafana, Sentry, SumoLogic) and incident management
• Advanced troubleshooting skills across compute, networking, and storage subsystems
• Experience building and maintaining CI/CD pipelines (GitLab) and configuration management (Puppet)
• Familiarity with MySQL or similar databases, with an understanding of operational considerations for reliability and scale
• Strong problem-solving abilities and the drive to tackle complex, low-level reliability challenges
• Effective cross-team communication and collaboration skills
• A commitment to continuous improvement and fostering a culture of operational excellence

Benefits

• Excellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Company Overview

• Vultr is an AI cloud infrastructure platform offering latest generation NVIDIA GPUs and AMD CPUs and GPUs across 32 worldwide regions It was founded in 2014, and is headquartered in West Palm Beach, Florida, USA, with a workforce of 201-500 employees. Its website is https://www.vultr.com.

Company H1B Sponsorship

• Vultr has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.

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