[Remote] Wound Care Director of Operations (Remote)
Note: The job is a remote job and is open to candidates in USA. NIVA Health is seeking an experienced and results-oriented Director of Operations to lead and scale operational performance across their growing mobile healthcare organization. This fully remote leadership position is responsible for overseeing regional clinical operations through a team of Directors of Nursing who manage mobile wound care providers delivering services in various care settings.
Responsibilities
- Provide strategic and operational oversight for multiple markets and clinical service regions
- Lead a team of Directors of Nursing responsible for supervising mobile wound care provider teams
- Ensure consistent execution of operational standards, workflows, and performance expectations across all regions
- Develop scalable systems, processes, and infrastructure to support organizational growth
- Monitor operational performance and implement improvement initiatives to increase efficiency and effectiveness
- Directly supervise and mentor Directors of Nursing and other operational leaders
- Build a culture of accountability, collaboration, and continuous improvement
- Establish performance expectations and leadership development plans for operational management teams
- Partner with clinical leadership to recruit, retain, and develop top talent
- Oversee operational support for mobile wound care providers treating patients in skilled nursing facilities, assisted living facilities, homes, and other care settings
- Ensure provider scheduling, staffing models, patient access, and geographic coverage align with business objectives
- Collaborate with clinical leadership to optimize patient care delivery workflows
- Identify and remove operational barriers affecting provider productivity and patient outcomes
- Ensure compliance with federal, state, and organizational healthcare regulations
- Monitor quality indicators, patient outcomes, and operational performance metrics
- Lead operational readiness efforts for audits, accreditation reviews, and compliance initiatives
- Partner with clinical leadership to drive continuous quality improvement efforts
- Manage operational budgets and resource allocation
- Monitor productivity, labor utilization, and operational efficiency metrics
- Identify opportunities to improve profitability while maintaining exceptional patient care
- Support forecasting, strategic planning, and market expansion initiatives
- Lead operational implementation of new markets, service lines, and organizational initiatives
- Partner with executive leadership on strategic growth planning
- Support integration of technology, automation, and workflow optimization initiatives
- Drive successful organizational change management efforts
Skills
- Bachelor's degree in Healthcare Administration, Nursing, Business Administration, Public Health, or related field
- Minimum 5 years of healthcare operations leadership experience
- Experience managing leaders who oversee clinical or healthcare service teams
- Demonstrated success leading multi-site or geographically dispersed healthcare operations
- Strong experience with staffing, workforce management, operational metrics, and performance improvement
- Exceptional leadership, communication, and organizational skills
- Licensed Nursing Home Administrator (LNHA/NHA) experience
- Regional Director of Operations experience
- Home Health, Post-Acute Care, Skilled Nursing, Assisted Living, Hospice, Mobile Healthcare, or Value-Based Care experience
- Master's degree (MBA, MHA, MPH, MSN, or related field)
- Experience scaling healthcare operations across multiple states or markets
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