Vacation Client Experience Consultant
Position Summary We are seeking enthusiastic and service-minded individuals to join our expanding remote team as Vacation Client Experience Consultants. In this role, you will help clients coordinate vacation arrangements, manage travel-related details, and provide support throughout the booking and planning process. This opportunity is ideal for individuals who enjoy assisting others, staying organized, and working in a flexible remote environment. Previous experience in the travel industry is not required, as comprehensive training and ongoing guidance are provided.
Responsibilities
Assist clients with vacation coordination, itinerary planning, and reservation support Research destinations, accommodations, cruises, flights, and package opportunities using approved systems Review booking details and travel information to ensure accuracy and completion Provide clients with recommendations and helpful information based on their travel interests, timeline, and budget Communicate professionally with clients through email, phone, and online messaging platforms Support booking modifications, itinerary adjustments, and general customer inquiries Maintain organized client files, reservation records, and travel documentation Participate in virtual workshops, team meetings, and ongoing training programs
What We Offer
Remote work opportunity with flexible scheduling Training resources and onboarding assistance Access to travel-related incentives, discounts, and supplier promotions Supportive team culture with ongoing mentorship Opportunities for career growth and skill development
Qualifications
Excellent communication and customer support skills Strong organizational abilities and attention to detail Comfortable using online systems and basic computer applications Reliable internet connection required Ability to manage tasks independently in a remote setting Must be at least 18 years of age Must be legally authorized to work in the U.S., U.K., Mexico, Australia, or Spain