Windows QA Engineer (IT Systems & Endpoint Management)
Company Description
Aiden Technologies, Inc. is dedicated to simplifying IT endpoint management by addressing the complexities of managing Windows devices in enterprise environments. Our innovative solutions ensure all endpoints are consistently updated, secure, and compliant, which improves productivity and strengthens cybersecurity. By automating manual and time-consuming tasks like software updates, device provisioning, and compliance adherence, Aiden empowers IT teams to focus on more impactful projects. With Aiden, organizations can effortlessly maintain compliance with frameworks such as HIPAA, NIST, and CIS while creating a better end-user experience. Role Description Aiden Technologies, Inc. is seeking a dedicated and detail-oriented Windows QA Engineer with a strong background in IT systems, endpoint management, and Windows environments. This role blends quality assurance with IT support expertise, ensuring reliability, performance, and usability across Windows-based systems and infrastructure. What You Will Own
- Design, develop, and execute test plans and test cases for Windows-based applications and systems.
- Validate software packages, installations, upgrades, and configurations in Windows environments.
- Perform QA validation on endpoint management solutions, including Microsoft Intune deployments.
- Test and troubleshoot Windows OS deployments and task sequence issues across multiple versions (Windows 10/11, Windows Server).
- Support and validate VM environments, including provisioning, configuration, and testing.
- Install, configure, and troubleshoot Hyper-V environments and virtual machines.
- Validate file system operations, permissions, and enterprise file management processes.
- Perform regression, functional, and system testing across enterprise IT workflows.
- Document defects clearly and work with development to drive resolution.
- Support automation initiatives where applicable to improve QA efficiency.
Required Qualifications
- 3–6+ years of experience in QA Engineering with strong Windows ecosystem exposure.
- Hands-on experience building OS deployment images and task sequences for Windows 10/11 and Windows Server.
- Experience with Microsoft Intune or similar endpoint/device management platforms.
- Strong knowledge of software packaging, installation, and troubleshooting.
- Experience working with virtual machines and virtualization platforms.
- Practical experience with Hyper-V installation, configuration, and support.
- Background in IT Helpdesk or Desktop Support environments.
- Solid understanding of file systems, permissions, and enterprise file management.
- Strong troubleshooting and root cause analysis skills.
- Excellent written and verbal communication skills.
Preferred Background
- Experience with test automation tools or scripting (PowerShell preferred).
- Familiarity with Azure-based environments and cloud-managed endpoints.
- Exposure to security practices, patching, and vulnerability validation.
- Experience in enterprise IT environments supporting multiple users/endpoints.
- Windows deployment processes
- Endpoint Management (Intune)
Benefits we offer
- Unlimited PTO
- Equity in a hyper-growth startup
- Healthcare + dental + vision coverage
- Regular training to help nurture your talents and grow within the company
- Growth opportunities (Aiden is scaling, and we prefer to promote from within)
- Work closely with all levels of people in the business in a culture where everyone has an equal voice.
Why you should join our team: At Aiden, we value people with high energy who can energize others. Our team members are intelligent, creative experts in their craft and enjoy helping others. We value team players who are more concerned with what’s right. Our culture is focused on openness, honesty, and transparency, so everyone can freely share ideas, thoughts, and positive criticisms to ensure the team strives for excellence. Meet some of the team: https://www.aidentech.io/company Aiden Technologies, Inc. is an equal opportunity employer. We are excited to work with talented people regardless of race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. We celebrate our differences because those differences are what allow us to make an excellent product.