Content and Distribution Account Manager - Hotel
About the position As a Content and Distribution Account Manager for hotel, ground, and rail partners, you’ll play a critical role in shaping the future of travel retailing. You’ll manage a portfolio of key partnerships, lead strategic initiatives, and serve as the bridge between partners and our internal teams. Reporting to the Partner Director of Content and Distribution, this role sits at the crossroads of commercial strategy, partner enablement, and product innovation.
Responsibilities
- Manage and grow relationships with hotel groups, ground operators, and rail partners.
- Own the full partner lifecycle - from onboarding and integration through long-term growth.
- Share data-driven insights to improve hotel revenue, distribution and opportunities.
- Coordinate across internal teams to align on partner needs and opportunities.
- Represent our platform to partners and industry stakeholders, showcasing the value of our model.
Requirements
- 3+ years of experience in an account management, client-facing, commercial or implementation focused role.
- Strong communicator and presenter, able to engage stakeholders at all levels.
- Analytical thinker who can translate data into actionable insights.
- Comfortable managing multiple partnerships and complex projects with independence.
- Passionate about hospitality and eager to reshape how hotels connect with travelers.
- Candidates must be located within the U.S. Eastern Time zone.
- Must be willing and able to work in an open office environment in NYC.
Nice-to-haves
- Experience in travel or hospitality, including familiarity with hotel revenue management concepts, distribution strategies, or systems such as CRS (Central Reservation Systems) and PMS (Property Management Systems), including platforms like Amadeus, Sabre / SynXis, Oracle Opera, or Mews
Benefits
- Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match
- Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents
- Pre-tax flexible spending account options for health, dependent care and commuter expenses
- Flexible PTO in addition to 10 company holidays, and an end-of-year company shutdown
- Up to 26 weeks of parental leave
- Monthly cell phone/internet stipend
- Extra perks — IATAN travel membership, pet insurance, legal services, financial wellness tools, Calm app access, and more