Director, Program Management
Job Summary As our Data & Technology organization scales, we are building the operating system that powers how the company works — starting with CreateOS and expanding across the business. We are seeking a Director of Program Management to drive organizational execution across product, engineering, design, and platform teams, ensuring complex initiatives deliver cohesive, end-to-end systems with real operational impact. Operating within the Clarity–Coordination–Cohesion model: Product drives Clarity Program drives Coordination Pods deliver Cohesion This role sits at the center of how strategy becomes execution — aligning teams, orchestrating dependencies, and driving measurable progress against organizational objectives and delivery milestones as the company scales. The ideal candidate is a strong systems thinker and operational leader with experience driving organizational change, scaling distributed teams, and helping organizations adopt modern agile and AI-enabled ways of working.
Responsibilities
Drive cross-functional execution aligned to organizational objectives, strategic priorities, delivery milestones, and measurable outcomes Orchestrate delivery across pods, managing dependencies, sequencing, risks, and execution alignment Partner with Product and Engineering leadership to operationalize strategy and ensure delivery of cohesive, end-to-end systems Lead organizational readiness and cross-functional transition planning for adoption of new systems, workflows, and operating practices Establish scalable operating rhythms, communication practices, and execution frameworks across distributed teams Drive organizational alignment through program reviews, stakeholder communication, and executive reporting Lead cross-functional issue resolution to maintain momentum, delivery quality, and business impact Help evolve organizational processes, including agile practices, change management, and AI-enabled workflows Other duties as assigned
Qualifications
Bachelor’s degree in a relevant field or equivalent practical experience 7+ years of experience in program management, technical program management, product operations, or related roles within software organizations, leading complex cross-functional programs within software or technology organizations Demonstrated experience working closely with product, engineering, and design teams to deliver complex software systems Experience leading cross-functional initiatives through implementation, operational transition, and platform scaling Proven success driving execution across product, engineering, design, and platform teams in fast-moving environments Strong systems thinking with the ability to translate complex initiatives into cohesive operational outcomes Experience leading organizational change, operational transformation, and evolution of delivery or operating practices at scale Strong understanding of agile methodologies, modern product development workflows, and AI-enabled operational practices Experience leading distributed teams across multiple time zones Excellent communication, stakeholder management, and operational leadership skills, including executive audiences Strong organizational judgment with the ability to drive alignment, accountability, and momentum across teams Pay Scale $180,000 - $200,000 per year The final compensation within this range will be determined based on the candidate’s experience, skills, and overall fit for the role.