[Remote] D2C Program Manager
Note: The job is a remote job and is open to candidates in USA. Scopely is a leading video game and global interactive entertainment company, and they are seeking a D2C Program Manager to join their Direct-to-Consumer team. The role involves leading the orchestration and delivery of global D2C initiatives, ensuring alignment across multiple workstreams and driving execution excellence to achieve high-impact outcomes.
Responsibilities
- Own the global program roadmap across all D2C initiatives, ensuring alignment of timelines, dependencies, and deliverables
- Build and maintain integrated project plans (e.g., Airtable, JIRA, or equivalent) across multiple teams and workstreams
- Drive execution across concurrent initiatives, ensuring delivery on time, within scope, and within budget
- Proactively identify, track, and resolve risks, blockers, issues, and interdependencies
- Manage agendas and drive content for key D2C public forums (monthly updates, deep dives, exec reviews, taskforce meetings)
- Deliver clear, concise, and actionable roadmap status updates to executive leadership
- Own day-to-day coordination with payments partners (e.g., PSPs, webstore vendors, orchestration platforms)
- Manage vendor deliverables, timelines, and maintenance schedules in partnership with internal teams
- Hold third-party partners accountable to performance, quality, and SLA commitments
- Partner closely with Playgami and internal platform teams on roadmaps, milestones, and rollout strategies
- Ensure seamless coordination of platform capabilities (payments, identity, CRM, web infrastructure) into D2C initiatives
- Implement and continuously improve program management processes, tools, and reporting frameworks
- Identify opportunities to streamline execution and scale D2C operations across the portfolio
Skills
- 7+ years of experience in program management, operations, or product delivery in a complex, cross-functional environment
- Proven track record of managing large-scale, multi-stakeholder programs across global teams
- Experience in D2C, payments, e-commerce, or platform ecosystems (gaming experience is a strong plus)
- Strong understanding of payments ecosystems
- Exceptional stakeholder management, presentation, and communication skills - comfortable presenting and reporting to executive leadership
- Highly organised with strong attention to detail and ability to manage multiple priorities simultaneously
- Proactive, solutions-oriented mindset with a bias for action and accountability
- Experience working with webstores, digital commerce, or subscription systems
- Familiarity with enterprise project management tools (e.g. JIRA, Asana, Airtable, etc.)
- Experience managing third-party vendors and external partnerships
- Background in gaming, marketplaces, or consumer tech platforms
Benefits
- Employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off
Company Overview
Company H1B Sponsorship